I study people and design products, services, environments and processes to optimise their experiences.
I’ve been practising, studying and promoting all aspects of human-centred design for over 15 years.
Highlights include becoming:
- The first federal court expert witness in human-computer interaction for Australia
- The representative Australian expert, developing human-centred design International standards for ISO
- The Chair of the Australian national human-computer interaction conference, OZCHI
- The inaugural World Usability Day leader for Sydney
- A TEDster www.ted.com
Specialties
Human factors, human-computer interaction, user experience, information architecture, service design, social media, interaction design, usability, activity theory, accessibility, strategy, web standards, anthropology
